Non Fault Assistance

After an accident, you might feel pressured to use your insurance company’s recommended repairer, but did you know that it’s your legal right to choose where your vehicle is repaired? Call SG Petch Accident Repair Centre first after an accident.

Your Car. Your Right to Choose Repairer

Had an accident? Know your legal rights.

Did you know following an accident, it's your legal right to have your car repaired anywhere of your choice, regardless of what your insurance may say.

Whilst our car repair work is approved by the vast majority of insurers, there are some that may insist your vehicle be taken to one of their ‘approved’ repairers. If you contact your insurance company, they may try to get the repairs done at the lowest possible price without caring as much about the quality of the repair as you do.

Also, your insurers 'recommended repairer' may not have official manufacturer approval status or hold a BS10125 approval for vehicle body repair like we do here at SG Petch Accident Repair Centre in Darlington.

Next time you’re involved in an accident, call SG Petch Accident Repair Centre first for professional, manufacturer-approved repairs that put quality and safety above everything else.

Non-Fault Accident Support Darlington

Being involved in a road traffic accident can be a stressful experience, whether it was your fault or not. At SG Petch Accident Repair Centre in Darlington, we’re here to make the process as smooth as possible with our comprehensive non fault accident assistance service in partnership with Enterprise Mobility.

With just one call, we take care of everything and get you back on the road as soon as possible.

  • If your vehicle is undrivable, our team will arrange for prompt recovery and transportation to our bodyshop for expert repairs. 
  • We’ll also provide you with a replacement vehicle to keep you mobile while your car is being repaired. 
  • We will work directly with your insurance company and any third parties involved. 
  • Your no claims status will remain intact and you will have no excess to pay.
Non-Fault Accident Support Darlington
Vehicle Recovery

Vehicle Recovery

If you require recovery of your undrivable vehicle after an accident give SG Petch Accident Repair Centre a call and we will arrange for your car to be transported back to our bodyshop facility in Darlington and repaired by our skilled technicians.

Courtesy cars

Courtesy cars

Here at SG Petch Accident Repair Centre in Darlington we have a selection of manual and automatic courtesy cars available to keep you mobile whilst we are repairing your vehicle. Subject to availability.

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